Jeju oriental hotel and casino

• Cleanliness3.9

• Amenities3.8

• Location4.2

• Service4

Beloved Jane

February 20, 2024

Nice ceilings and coffee furniture in the lobby. It's so cool to stay here for long staycation.

It took me a while to pen down this review because I didn't have much good points for this hotel. It was stated as 1 of the best hotel in Jeju. I have booked this hotel impulse because my flight was cancelled on 22 Dec 2023 due to weather condition - snow blizzard. It was on the news and it was really bad that all flights were cancelled at Jeju Airport, with 3000 and more pax were stranded and panicking trying to get alternatives to be arranged at that point. I did a search and it stated that Oriental Hotel Jeju is 1 of the best hotel to stay near the airport under Trip.com. I didn't hesitate and booked it. When I got to the hotel, I was kind of relieved that it was stated outside that it is a 5 stars (NOT!) hotel for tourists! Apparently, we had difficulties to communicate with the counter staff to check in. After checking into the hotel, I realised that our bathroom smell terribly of urine and sewage. The room so terrible with molds and tears (so outdated), and I could hear so clearly when people walked past our rooms to the lift lobby. Because it was just 2 nights stay, we tried to bear with the smell, but I couldn't anymore. I did a room change, however, the "new" room was located away from my kids which is at another annex which I have to take the lift down to ground level and walk about less than 10m to get to another lift to our room. Service: 👎🏻👎🏻👎🏻 Location:👎🏻👎🏻 Facilities: 👎🏻👎🏻👎🏻👎🏻 Lobby lounge: 👎🏻👎🏻👎🏻👎🏻(not even available!) Verdict: This hotel is so out-dated, this should not be even a 5 stars hotel!!! Please look into your hotel rating instead! Even Singapore 2-3 stars hotels are much better than this hotel!

The hotel was quite big and has a lot of facilities such as convenient stores and a ****** at the lobby and much more on the second floor of the hotel. The hotel is located at the seaside and many must try restaurants. The staff was friendly to us.

Adam Yates

November 26, 2023

A fantastic location and nice view out to sea, but the hotel is very much dated. Carpets are grubby, doors and archways need repainting, the windows could do with a clean. Lobby area is very nice though and the staff are very professional.

it was really nice to see the sea from the window. you can listen to the radio in the room and there is a dressing room at the entrance, there are skin care products in the bedroom, in addition, there is even a needle and thread/necessary in case of emergency/ things to note: - you need to prepare your own toothbrush and razor

Anonymous User

March 15, 2024

Good hotel with a nice view. Walking distance to the main city area

Guest User

December 28, 2023

Relaxing location and simple place. Room was a bit dated, but right in the main downtown walking area.

We stayed on the 5th floor. It was relatively clean. However, room needs renovation. It was old hotel. Not sure about other floors.

Anonymous User

September 8, 2023

Hotel is rather rigid with check-in time. Strictly 3pm, not even 10mins earlier. The sound barrier is bad - could hear thunder footsteps and shifting of furniture from above every night, and people talking as they walk past the rooms. Stayed 5 nights, no fresh bedsheets was changed throughout. Overall stay was okay. Nothing spectacular to compliment about, but I’ll choose to stay in another hotel next time.

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