Hotel seneca niagara resort & casino

Hotel seneca niagara resort & casino

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Reviews of Seneca Niagara Resort & Casino This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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  • Reviewed: May 29,

    Prakash

    United States of America
    “It’s a decent stay”

    The room at night felt warmer in spite of setting the temp to 63 degrees.

    It’s nice property which is clean and located very close to the falls

    Stayed in May

  • Reviewed: May 28,

    Ajit

    India
    “Felt like conned”

    Explained above

    The Hotel is very good in terms of its location, the rooms but at the check-in counter I was being tried to be conned as the receptionist lied that she could not find my booking and said that there are only corner suits and which will cost me Dollars. She also said that they don't recognise thisisnl.nl as they are third party. And she did all of this because she saw that I have my old man (78 years) and she wanted us to get uncomfortable and pay for the higher rooms. Had to finally call thisisnl.nl, who spoke to them and we finally got our room. The next day there was no room cleaning also. The Hotel is grand but such kind of experiences makes the experience of the guests sour.

    Stayed in May

  • Reviewed: May 28,

    Desiree

    South Africa
    “Comfortable”

    Rooms not cleaned daily. Beds not made in 3 days

    Location to the falls was excellent

    Stayed in May

  • Reviewed: May 26,

    Robert

    United States of America
    “We celebrated our 29 anniversary in style and comfort”

    Price

    Convenient, comfortable and scenic

    Stayed in May

  • Reviewed: May 26,

    Morag

    Luxembourg

    Shower handle came off - am sure cleaning staff should have noticed and reported this. Also safe didn't work as low battery. This should also have been routinely checked. Couldn't take shortcut through casino as son's I'd (proving he was over 21) was not recognised as the casino's books did not have an entry for our country!

    Large room with 2 big beds. Good sized bathroom. Great view. Good breakfast buffet.

    Stayed in May

  • Reviewed: May 25,

    Maggie

    United States of America

    We did not like the sheets on the bed. They felt like plastic and were not very comfortable.

    We loved the location, valet, and cleanliness of the room and the rest of the resort.

    Stayed in May

  • Reviewed: May 25,

    Dalanna

    United States of America

    The stale smoke smell when u walk in

    Everything

    Stayed in May

  • Reviewed: May 25,

    Vladimir

    United States of America

    none

    good

    Stayed in May

  • Reviewed: May 24,

    William

    United States of America

    Would have liked clean up and restock between days, no in-room coffee 2nd day

    We did room service. Food was excellent and unbelievable QUICK

    Stayed in May

  • Reviewed: May 22,

    Robert

    United States of America

    Little disappointed the italian restaurant and steak house was not open

    Very nice hotel

    Stayed in May

  • Reviewed: May 21,

    Patricia

    United States of America
    “Everything was good clean friendly.”

    Did not like the power loss from am till 6am. It was not a continuous outage just enough to get power back and then loss again.

    The restaurant 3 sisters very nice and clean and friendly. Love the idea you don't have to leave to have breakfast lunch or dinner.

    Stayed in May

  • Reviewed: May 20,

    Julie

    United States of America
    “Fun time with family”

    Food choices could have been better. The steakhouse is AMAZING but you cant go there every night. The room service food was good, but limited, great for breakfast or snacks. The Three Sisters was just okay, but nothing is open late. except for crappy pizza.

    The property was beautiful the hotel was well maintained and laid out nicely.

    Stayed in May

  • Reviewed: May 19,

    Kathy

    United States of America
    “Nice overnight stay”

    The security at the casino entrance were not helpful or friendly, could work on their customer service! They need to take lessons from Lisa at the front desk!

    Clean and good location! Lisa at the front desk was amazing, friendly, helpful and has great customer service!

    Stayed in May

  • Reviewed: May 18,

    Heather

    United States of America

    Nothing.

    Everything was good. Very nice place, very clean.

    Stayed in May

  • Reviewed: May 17,

    Glen

    United States of America
    “Very nice and most likely will be back.”

    Pictures make it look like you have a good view of the falls from your room but you don't. Can barely see the river.

    Very convenient to get to the falls and other attractions. Casino in the same building with table games.

    Stayed in May

  • Reviewed: May 16,

    Simon

    Australia
    “Perfect spot from which to enjoy Niagara Falls”

    Spacious and well-appointed room with stunning views of the Canadian skyline.

    Stayed in May

  • Reviewed: May 15,

    A little expensive

    A nice clean stay

    Stayed in April

  • Reviewed: May 13,

    Larry

    United States of America

    No safety- grab bars in room bathroom.

    Three sisters food and service was great.

    Stayed in April

  • Reviewed: May 12,

    Christeen

    United States of America
    “Nice hotel no complaints”

    It was really nice

    Didn’t do breakfast, went to the casino

    Stayed in May

  • Reviewed: May 9,

    Todd

    United States of America
    “We needed a get away and this was perfect”

    Na

    Close to the falls and the Canada side. Great room. The gambling and the food.

    Stayed in May

  • Reviewed: May 7,

    Attapon

    Thailand
    “good for price”

    staff not friendly

    location is good

    Stayed in April

  • Reviewed: May 7,

    Amanda

    United States of America
    “Everything was amazing beside what o said above”

    Our heat didn’t work and they had to call someone to fix it. That took a long time. Then one guy that worked there was racist as hell with my black boyfriend.

    It was a beautiful place

    Stayed in April

  • Reviewed: May 6,

    Wayne

    United States of America

    nothing

    Stayed in May

  • Reviewed: May 4,

    Veronika

    Czech Republic

    Comfortable, clean, good price for a room, amazing swimming pool.

    Stayed in May

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